Terms & Conditions

1. Introduction

These Terms & Conditions govern the use of the Nursd Naturally Inspired website and the purchase of products through the online store. By using this website, creating an account, placing an order, or subscribing to communications, you agree to these terms.

2. Business Information

Nursd Naturally Inspired is an online store offering skincare, haircare, natural bar soaps, and related personal-care products.

Business Name: Nursd Naturally Inspired
Legal Entity: NURSD ORGANICS (PTY) LTD
Registration Number: 2026-064301
Email: info@nursd.co.za
Physical Address: 45 Santa Fe, Suikkerbekkie Street, Bromhof, Gauteng, 2194

3. Use of the Website

You agree to use this website lawfully and responsibly. You may not misuse the website, attempt unauthorised access, interfere with website security, submit false information, or use the website for unlawful purposes.

4. Products and Product Information

We aim to display product information, descriptions, prices, and images as accurately as possible. However, product colours, packaging, availability, and presentation may vary slightly from the images displayed.

5. Orders

An order is submitted when you complete the checkout process. Nursd Naturally Inspired reserves the right to reject or cancel an order where payment is not received, stock is unavailable, incorrect information was supplied, or fraud/security concerns are identified.

6. Pricing

Product prices are displayed in South African Rand. Prices may change without prior notice, but confirmed orders will be processed at the price displayed at the time of checkout, subject to correction of obvious errors.

7. Payment

Payment must be completed through the payment options made available at checkout. Orders will only be processed after payment confirmation, unless otherwise agreed in writing.

8. Delivery

Delivery is subject to courier availability, location, payment confirmation, and operational capacity. Customers are responsible for providing complete and accurate delivery details.

9. Returns and Refunds

Returns and refunds are managed according to the Shipping & Returns policy. Due to the nature of skincare and personal-care products, returns may be limited where products have been opened, used, tampered with, or cannot be safely resold for hygiene reasons.

10. Customer Accounts

Customers are responsible for keeping login details secure. Nursd Naturally Inspired is not responsible for loss resulting from unauthorised account use caused by failure to protect account credentials.

11. Newsletter and Marketing

Customers may subscribe to newsletters or marketing communications and may unsubscribe where an unsubscribe option is provided.

12. Personal Information

Personal information is processed for purposes such as account management, order fulfilment, customer support, payment processing, delivery, fraud prevention, and lawful business administration.

13. Website Availability

We aim to keep the website available and secure. However, uninterrupted access is not guaranteed. Maintenance, technical faults, hosting issues, or external service interruptions may affect availability.

14. Limitation of Liability

To the extent permitted by law, Nursd Naturally Inspired is not liable for indirect, incidental, consequential, or special losses arising from website use, delayed delivery, unavailable products, or reliance on general product information.

15. Governing Law

These terms are governed by the laws of the Republic of South Africa.

16. Changes to These Terms

Nursd Naturally Inspired may update these Terms & Conditions from time to time. The updated version will apply once published on this website.